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FAQs


How long is shipping?

We process orders daily and most orders are shipped with 1-2 business days. We use USPS, FedEx and UPS ground shipping and order can take 4-7 days to receive. You will receive tracking info via email and you can also keep up to date on our “Track Your Package” area on our site. 

What if my package doesn’t arrive?

If your package is lost, we will work with the carrier to find the package and try our best to get it delivered to you. 

If your package is “delivered” but missing, you must file a police report for a stolen package with your local department, then forward us a copy of the report. This is due to the high amount of fraudulent claims and we will not automatically issue a refund or replacement without this information.